1 Register your car at carito.com
2 After registering your used car with the necessary information, this data will be checked.
3 When the vehicle is accepted on the auction platform, the car dealers receive a notification that a new car is available.
4 The professional car buyers look at your used vehicle and make a sound offer.
5 You will receive the bids directly in your mailbox, so that you can accept the best offer.
6 You have accepted an offer? Then the car dealer will receive your contact details to make further agreements.
7 The car buyer will contact you directly.
What is the role of Carito.com?
Carito.com only acts as a platform where buyer and seller can meet. We are not an intermediary between buyer and seller. We only offer an online auction platform that offers benefits for both parties.
Who is Carito?
Carito is a young Belgian auction platform where you can sell your car quickly and easily to professional buyers and garage owners, at the best price.
Is the website reliable?
Carito.com is completely reliable. We use the latest security technology. We treat all personal data with the utmost care. Your data will not be shared with third parties. Contact details will only be shared with the buyer whose bid you have accepted yourself.
No, an account and the use of the auction platform is completely free. You pay nothing.
What can I do to successfully sell my car?
Selling your car on Carito.com starts with registration. We recommend that you fill in all fields truthfully and correctly. Try to answer the questions about your car in as much detail as possible. The more information you have with your ad, the more chance you have of getting a high bid. The same is true with photos and videos. Take good pictures, with the right exposure. Take a picture of each view, as well as the interior of the car. This shows confidence. Also make sure your car looks neat in the photos. A neat car always receives a higher offer than a car that has not been looked after.
Can I make an appointment to have my car appraised?
At Carito.com we do not work with valuations. We believe in the power of auctions. That you get the right price for your car when several buyers bid against each other.
After registering your car, it will be placed on the auction platform. Only professional car buyers and dealers who have registered on our site can see the used car. You can see your ad via your personal account.
How can I change the details of my car?
You can make changes to the advertisement of your used car via your own account.
Can I add photos of my car?
You can. You can add photos or other information to your existing advertisement through your account.
I have a damaged car, can I sell it on the site?
Yes, you can. Some of our buyers are specifically looking for damaged cars for parts or export.
This all depends on how complete your registration is. The more information you provide about the car, the more chance of a sound offer.
I receive an offer, what now?
If you agree with the offer, you can simply accept it through your account. At that time, the garage owner or buyer in question will receive your contact details so that he can contact you for an appointment.
Am I obliged to accept an offer?
Your registration at Carito.com is completely non-binding. It is not mandatory to accept an offer. You can only accept it if you are convinced of an offer.
I have accepted an offer, what now?
The dealer whose bid you have accepted will contact you directly. This way you can make agreements about the practical handling of the sale.
What happens to my car once I have accepted an offer?
The ad in our car auction will show as ‘sold’. The car dealer will contact you directly to make practical arrangements regarding the handling of the sale.
Am I contractually bound to anything when using Carito.com?
Using the auction platform of Carito.com is completely non-binding for you as a seller. You can always change or delete your ad on our auction site. You are not bound to sell until you accept an offer. When you accept an offer, we expect the sale to go through.
It is certainly possible to sell the used car on behalf of someone else. In this case, bring the following documents with you to the appointment with the car dealer:
A authorization from the owner of the car: This must explicitly state that you are given permission to sell the car. And this must be signed by the owner of the car.
A copy of your identity card and that of the registered owner of the car.
I want to sell my car, but what about the road tax already paid?
If you return your number plate to the DIV within four months of the sale of the car, you will be refunded the remaining amount of the road tax. Unless you buy a new car, the amount will be deducted from the new road tax.
What should I do with my car insurance?
When your car is sold, don't forget to cancel your insurance policy for this car. Please contact your insurance agent for this. When you send the number plate to the DIV to deregister your car, you will receive a proof. Your insurer needs this document to cancel your current insurance. The formalities related to the insurance are best discussed with your own insurance broker.
Can I sell my car if there is still a loan for it?
If your car has not yet been paid off, and so there is still a loan for it, you may not sell the vehicle. Unless you pay off the loan before the sale, or when the sale amount is enough to pay off the loan.
What is a VAT vehicle?
A VAT vehicle is a car that has been purchased for business use by an independent entrepreneur. The VAT on the company car can be reclaimed.
If you are an independent entrepreneur in the car world, you can also register as a buyer on our platform. If you are a private individual, this is unfortunately not possible. We have opted for this concept, so that we can always guarantee a smooth handling of the sale.
Who can buy my vehicle?
At Carito.com we only work with professionals. Recognized buyers who have a lot of experience in the car world, and who can offer you a good price. They are reliable garage owners, dealers, car buyers who always keep to their agreements. Based on the reviews on our site, we always keep a quality control.
What happens to my personal data?
Your personal data is always safe at Carito.com. We only use this to contact you in the event of an incomplete registration, or if, for example, a change has to be made. The car buyers on our auction site will not see your personal information. Only when you accept an offer will the buyer in question receive your contact details. This so that he can contact you directly for further practical arrangements regarding the sale.
I was not satisfied with the dealer, what now?
You can leave a review for the car dealer via your personal account. You can always share your experiences with us by e-mail.
How does Carito.com work?
1 Register your car at carito.com
2 After registering your used car with the necessary information, this data will be checked.
3 When the vehicle is accepted on the auction platform, the car dealers receive a notification that a new car is available.
4 The professional car buyers look at your used vehicle and make a sound offer.
5 You will receive the bids directly in your mailbox, so that you can accept the best offer.
6 You have accepted an offer? Then the car dealer will receive your contact details to make further agreements.
7 The car buyer will contact you directly.
What is the role of Carito.com?
Carito.com only acts as a platform where buyer and seller can meet. We are not an intermediary between buyer and seller. We only offer an online auction platform that offers benefits for both parties.
Who is Carito?
Carito is a young Belgian auction platform where you can sell your car quickly and easily to professional buyers and garage owners, at the best price.
Is the website reliable?
Carito.com is completely reliable. We use the latest security technology. We treat all personal data with the utmost care. Your data will not be shared with third parties. Contact details will only be shared with the buyer whose bid you have accepted yourself.
Do I have to pay to put my car on the platform?
No, an account and the use of the auction platform is completely free. You pay nothing.
What can I do to successfully sell my car?
Selling your car on Carito.com starts with registration. We recommend that you fill in all fields truthfully and correctly. Try to answer the questions about your car in as much detail as possible. The more information you have with your ad, the more chance you have of getting a high bid. The same is true with photos and videos. Take good pictures, with the right exposure. Take a picture of each view, as well as the interior of the car. This shows confidence. Also make sure your car looks neat in the photos. A neat car always receives a higher offer than a car that has not been looked after.
Can I make an appointment to have my car appraised?
At Carito.com we do not work with valuations. We believe in the power of auctions. That you get the right price for your car when several buyers bid against each other.
Why I can't see my car on the website?
After registering your car, it will be placed on the auction platform. Only professional car buyers and dealers who have registered on our site can see the used car. You can see your ad via your personal account.
How can I change the details of my car?
You can make changes to the advertisement of your used car via your own account.
Can I add photos of my car?
You can. You can add photos or other information to your existing advertisement through your account.
I have a damaged car, can I sell it on the site?
Yes, you can. Some of our buyers are specifically looking for damaged cars for parts or export.
Am I sure to get an offer?
This all depends on how complete your registration is. The more information you provide about the car, the more chance of a sound offer.
I receive an offer, what now?
If you agree with the offer, you can simply accept it through your account. At that time, the garage owner or buyer in question will receive your contact details so that he can contact you for an appointment.
Am I obliged to accept an offer?
Your registration at Carito.com is completely non-binding. It is not mandatory to accept an offer. You can only accept it if you are convinced of an offer.
I have accepted an offer, what now?
The dealer whose bid you have accepted will contact you directly. This way you can make agreements about the practical handling of the sale.
What happens to my car once I have accepted an offer?
The ad in our car auction will show as ‘sold’. The car dealer will contact you directly to make practical arrangements regarding the handling of the sale.
How can I remove my car from the site?
You can easily do this via your account. To do this, log in to our site, and then you can remove the advertisement yourself.
Am I contractually bound to anything when using Carito.com?
Using the auction platform of Carito.com is completely non-binding for you as a seller. You can always change or delete your ad on our auction site. You are not bound to sell until you accept an offer. When you accept an offer, we expect the sale to go through.
I don't know my login details.
After registering your car at Carito.com, you will receive the login details in your mailbox.
Can I change my password?
Yes, that is possible. For this you can send an email to info@carito.com
I do not own the car. Can I sell the car?
It is certainly possible to sell the used car on behalf of someone else. In this case, bring the following documents with you to the appointment with the car dealer:
A authorization from the owner of the car: This must explicitly state that you are given permission to sell the car. And this must be signed by the owner of the car.
A copy of your identity card and that of the registered owner of the car.
I want to sell my car, but what about the road tax already paid?
If you return your number plate to the DIV within four months of the sale of the car, you will be refunded the remaining amount of the road tax. Unless you buy a new car, the amount will be deducted from the new road tax.
What should I do with my car insurance?
When your car is sold, don't forget to cancel your insurance policy for this car. Please contact your insurance agent for this. When you send the number plate to the DIV to deregister your car, you will receive a proof. Your insurer needs this document to cancel your current insurance. The formalities related to the insurance are best discussed with your own insurance broker.
Can I sell my car if there is still a loan for it?
If your car has not yet been paid off, and so there is still a loan for it, you may not sell the vehicle. Unless you pay off the loan before the sale, or when the sale amount is enough to pay off the loan.
What is a VAT vehicle?
A VAT vehicle is a car that has been purchased for business use by an independent entrepreneur. The VAT on the company car can be reclaimed.
If you are an independent entrepreneur in the car world, you can also register as a buyer on our platform. If you are a private individual, this is unfortunately not possible. We have opted for this concept, so that we can always guarantee a smooth handling of the sale.
Who can buy my vehicle?
At Carito.com we only work with professionals. Recognized buyers who have a lot of experience in the car world, and who can offer you a good price. They are reliable garage owners, dealers, car buyers who always keep to their agreements. Based on the reviews on our site, we always keep a quality control.
What happens to my personal data?
Your personal data is always safe at Carito.com. We only use this to contact you in the event of an incomplete registration, or if, for example, a change has to be made. The car buyers on our auction site will not see your personal information. Only when you accept an offer will the buyer in question receive your contact details. This so that he can contact you directly for further practical arrangements regarding the sale.
I was not satisfied with the dealer, what now?
You can leave a review for the car dealer via your personal account. You can always share your experiences with us by e-mail.
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